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  • Features

    Product

    Learn about ThriveDesk core features

    Manage

    Manage your team workflow with ease

    Analysis

    Monitor metrics and track pogress of company data

    Productivity

    Boost your team efficiency and output

    Integrations

    Connect seamlessly with other tools you have

    Shared Inbox

    Collaborate and respond to customers efficiently as a team

    Live Chat

    Engage visitors and customers in real-time for instant support

    Knowledge Base

    Create and interactive help center for your customers

    Community Forum

    Connect with your customers, share ideas and solutions

    Reporting

    Monitor metrics and track company progress

    Automations

    Streamline workflows and eliminate repetitive tasks

    Integrations

    Connect with other tools and apps you already use

    Mobile apps

    Stay connected and manage your work on-the-go

    ThriveDesk is privacy focused, GDPR compliant and all data stored in EU server only

    Private Notes

    Discuss customer queries privately with your team

    Contact Notes

    Take notes about your contacts for easy reference

    Tags

    Add tags to conversations and keep it organized

    Teams Coming

    Create internal teamss to solve issues faster

    Business Hours Coming

    Let customer know you are not available to answer their question

    Live View

    Get realtime insight about your visitors and customers

    Conversation Report

    Analyze conversations channels, peak hours and more

    Agent Report

    Track your agents performace with auto-updating report

    Happiness Report

    Track customer satisfaction ratings to give your team high-fives

    Inbox Report

    Get insign about your inboxes and company performance

    Productivity Report

    Track team productivity overview, response, resolution.

    AI Reply

    Discuss customer queries privately with your team

    Workflow

    Streamline workflows and eliminate repetitive tasks

    Canned Response

    Save frequently sent messages as templates

    Keyboard Shortcuts

    Built for your keyboard and optimized for efficiency

    Collision detection

    Real-time indicators show when someone else is viewing or replying to a request.

    Bulk Actions

    Update or delete multiple conversations at once

    WordPress

    Build native help center in WordPress

    WooCommerce

    Sync customer purchase history realtime

    Shopify

    Realtime customer order data without login to Shopify

    Coming

    Slack

    Get realtime notifications inside Slack and take action

    Wix

    Real-time synchronization of customer data for Wix shop

    Squarespace

    Setup live chat in your Squarespace site in minutes

    Weebly

    One minute live chat installation for Weebly site

    Zapier

    Automate your workflow with Zapier and our webhook

    And more
  • How it works
  • Pricing
  • Resources

    About us

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    Support center

    Get help and find answer to your questions

    Customer stories

    Read about our satisfied customer’s experiences

    Our blog

    We share everything we learn from life and business

    Our security

    Learn about our commitment to keeping your data safe

    Our community

    Learn about our commitment to keeping your data safe

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